Terms of Service

Business Information

Vivarune™ Company Details

OFFICIAL BUSINESS INFORMATION
Legal Company Name
Jilin Zhide Network Technology Co., Ltd.
Brand
Vivarune™
Business Address
Room 1123, Building 1, No. 8 Xi'an Avenue,
Chaoyang District, Changchun City
Legal Representative / Owner
Xu Mingde
Customer Support Email
Customer Service Phone
Business Hours
24 Hours a Day, 7 Days a Week
Terms Apply To
Website, Products & Online Store Services
Brand Ownership: Vivarune™ is owned by Jilin Zhide Network Technology Co., Ltd.

Terms of Service

Clear Terms for Shopping With Vivarune™

These Terms of Service explain the rules that apply when you visit, browse, interact with, or purchase through the Vivarune™ online store. They also describe important rights and responsibilities relating to orders, payments, products, delivery, website content, third-party services, and customer use of our store.

Overview

Please Review These Terms Before Using Our Store

In these Terms, “we,” “us,” and “our” refer to Jilin Zhide Network Technology Co., Ltd., the company that owns Vivarune™ and operates this online store. Our store is hosted using Shopify technology.

By accessing the store, placing an order, creating an account, submitting information, or otherwise using our online services, you agree to these Terms together with the policies referenced here. If you do not agree, please discontinue use of the store.

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Shopping Terms

Rules covering products, orders, pricing, payment, shipping, returns, and refunds.

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User Responsibilities

Requirements relating to lawful use, accurate information, accounts, and website conduct.

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Website & Legal Terms

Provisions concerning content, intellectual property, third-party services, and applicable rights.

01

Access, Eligibility & Accounts

You may use our store only if you are legally permitted to enter into transactions under the laws that apply to you. If you allow a minor to access the store using a device or account under your control, you are responsible for providing any legally required permission.

When you place an order or use account-related features, you may be asked to provide information such as your name, email address, billing details, payment information, and shipping address. Information you provide must be accurate, current, and complete.

If you create an account, you are responsible for protecting your login credentials and for activities occurring through that account.

02

Products & Product Information

Vivarune™ offers desktop and workspace lighting products, including monitor lights, desk lamps, and ambient lighting products. We make reasonable efforts to describe products accurately and to display useful images and specifications.

However, product colors, lighting appearance, brightness perception, surface finish, and other visual details may appear differently depending on your screen, display settings, surrounding lighting, and device.

Product descriptions, specifications, pricing, packaging, and availability may be updated when reasonably necessary.

Product-specific specifications shown on the applicable product page form part of the information associated with that item at the time an order is placed.
03

Orders & Order Acceptance

Submitting an order represents a request to purchase the products shown in your checkout. Receiving an automated order confirmation does not necessarily mean that every order has completed final processing.

We may reasonably decline or cancel an order when necessary, including situations involving unavailable inventory, suspected fraud, pricing or listing errors, payment problems, or legal and regulatory requirements.

If we cancel an order after payment has already been collected, the applicable amount will be refunded through the original payment method.

Order Changes & Cancellations: Requests should be submitted to service@vivarune.com within 12 hours after placing the order. We will make reasonable efforts to accommodate the request, but changes cannot be guaranteed once fulfillment has progressed or the order has shipped.
04

Prices, Currency & Billing

Store transactions are processed in United States Dollars (USD) unless checkout clearly states otherwise.

The product price applicable to your purchase is the price shown during checkout when the order is submitted. Shipping costs, taxes, duties, or other charges may apply separately where indicated.

Promotions and discounts may be subject to additional conditions, eligibility requirements, expiration dates, or product exclusions.

You agree to provide accurate billing and payment information and confirm that you are authorized to use the payment method submitted.

05

Payment

Available payment methods are displayed during checkout. Depending on store configuration and your location, available methods may include PayPal and supported credit or debit cards.

Payment authorization and processing may be performed by third-party payment providers. Your financial institution may conduct its own authorization, security, currency conversion, or fraud-prevention checks.

Additional information about payment methods and payment processing is available in our Payment Information page.

06

Shipping & Delivery

Orders are typically processed within 2–4 business days after payment confirmation. During periods of unusually high volume, processing may take up to 5 business days.

A flat shipping fee of $5.99 USD per order applies under our current standard shipping policy.

United States

Estimated transit time: 10–15 business days after dispatch.

Canada / UK / Australia

Estimated transit time: 11–16 business days after dispatch.

Other Supported Destinations

Estimated transit time: 15–20 business days after dispatch.

Fulfillment Origin

Orders may be fulfilled from international or partner fulfillment facilities depending on inventory and destination.

Delivery timeframes are estimates rather than guaranteed arrival dates. Weather, customs, carrier disruption, local delivery conditions, or other events may affect transit.

If tracking stops updating for an extended period, a shipment appears lost, or tracking shows delivered but the package cannot be located, contact us at service@vivarune.com with your order number so the situation can be reviewed.
07

Returns, Refunds & Exchanges

Eligible products may be returned within 30 calendar days after delivery, subject to the conditions in our Return & Refund Policy.

Preference-based returns are generally subject to return shipping costs paid by the customer. When a product arrives damaged, defective, incorrect, or materially different from its description, we will provide an appropriate solution without requiring the customer to bear additional return-shipping costs for our verified error.

Approved refunds are generally issued to the original payment method within 5–10 business days after an authorized return is received and inspected. Financial institutions may require additional posting time.

Do not automatically send returns to our registered business address. Approved returns must be sent to the return address supplied by our customer support team.
08

Website Content & Intellectual Property

Unless otherwise stated, the store's original text, product imagery, graphics, page layouts, branding elements, logos, videos, design materials, and other proprietary content are owned by or licensed to Jilin Zhide Network Technology Co., Ltd. or the relevant rights holder.

You may view and use store content for personal, non-commercial shopping purposes. You may not copy, reproduce, republish, distribute, modify, sell, commercially exploit, or create unauthorized derivative uses of protected store content except where permitted by law or with prior authorization.

Third-party trademarks, platform names, payment provider names, and other protected materials remain the property of their respective owners.

09

Third-Party Services & Optional Tools

Our website may integrate tools, applications, payment services, analytics, shipping services, or other functionality operated by third parties.

Those providers may operate under their own terms and privacy practices. When you choose to use a third-party feature, you should review the terms applicable to that service.

We may add, replace, or remove optional features from time to time as the store develops.

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External Links

Our store may contain links to websites or services operated by third parties. Those destinations are independent from our store, and their content, products, policies, security practices, and availability are controlled by the relevant third party.

Before entering into a transaction with an external provider, review its applicable terms and policies.

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Our Relationship With Shopify

Our online store uses Shopify technology to provide ecommerce functionality and related services.

Purchases made from the Vivarune™ store are transactions between the customer and Jilin Zhide Network Technology Co., Ltd. Shopify provides the commerce platform but is not the seller of the Vivarune™ products purchased through this store.

12

Privacy & Personal Information

Personal information collected through the store is handled according to our Privacy Policy.

Because the store is hosted using Shopify and may use other service providers, information necessary to operate the store, process orders, deliver products, prevent fraud, and provide customer support may be processed by relevant service providers.

Please review our Privacy Policy for additional information about collection, use, disclosure, retention, and applicable privacy rights.

13

Reviews, Suggestions & Other Feedback

If you voluntarily submit a review, comment, suggestion, photograph, product feedback, or similar content, you confirm that you have the right to provide that material and that it does not unlawfully violate another person's intellectual property, privacy, or other rights.

Where permitted by applicable law and the submission process, you grant us permission to use submitted feedback for store operation, product improvement, customer communication, or promotional purposes.

Feedback must not contain malware, unlawful material, fraudulent claims, impersonation, abusive content, or intentionally misleading information.

14

Errors, Pricing Mistakes & Information Updates

Occasionally, store content may contain typographical mistakes, incorrect product information, pricing errors, availability errors, or other unintended inaccuracies.

We may correct inaccurate information and update affected content. If an error materially affects an order that has already been submitted, we will take reasonable steps to notify the customer and provide an appropriate correction, cancellation, or refund where necessary.

15

Prohibited Uses

You may use our store only for lawful purposes. You must not use the website, account features, checkout, communications, or other services to:

  • Violate applicable law or another person's legal rights
  • Attempt fraud, payment abuse, or deceptive transactions
  • Upload malware, harmful code, or malicious files
  • Interfere with website security or normal operation
  • Harvest personal data without lawful authority
  • Engage in unauthorized scraping, automated abuse, spam, phishing, or impersonation
  • Infringe copyrights, trademarks, or other intellectual property rights
  • Harass, threaten, abuse, or unlawfully harm another person
16

Suspension or Termination of Access

We may restrict or suspend access to account or website features when reasonably necessary to address fraud, unlawful activity, security risks, abuse, or a material breach of these Terms.

Termination of access does not eliminate obligations that arose before termination, including amounts lawfully due or provisions that by their nature continue after termination.

17

Service Availability & Warranty Disclaimer

We make reasonable efforts to keep the website available and the information useful, but internet services can occasionally experience interruption, maintenance, technical faults, or events outside our control.

Except for rights, remedies, guarantees, or warranties that cannot lawfully be excluded, the website and general online services are provided on an “as available” basis.

Nothing in these Terms is intended to exclude or reduce mandatory consumer rights that apply under applicable law.
18

Limitation of Liability

To the extent permitted by applicable law, we are not responsible for indirect, incidental, special, or consequential losses that were not reasonably foreseeable and that arise from use of the website or services.

Nothing in these Terms excludes liability where exclusion is prohibited by law, including applicable consumer-protection obligations.

Product-related remedies remain subject to applicable law and the relevant Return & Refund Policy.

19

Indemnification

To the extent permitted by applicable law, you agree to be responsible for claims or losses arising from your unlawful misuse of the store, material violation of these Terms, or infringement of another person's rights caused by your conduct.

This provision does not limit rights or protections that cannot legally be waived.

20

Severability

If a particular provision of these Terms is determined to be invalid or unenforceable, that provision will be limited or separated to the minimum extent necessary, while the remaining provisions will continue to apply where legally permitted.

21

Waiver & Entire Agreement

A failure to enforce a provision on one occasion does not automatically waive our ability to enforce that provision later.

These Terms, together with the policies and notices incorporated by reference, form the agreement governing use of this online store, subject to applicable mandatory law.

22

Assignment

You may not transfer rights or obligations under these Terms where doing so would be inconsistent with applicable law or without any required consent.

We may transfer operational rights or obligations associated with the business where legally permitted, including in connection with a reorganization, acquisition, business transfer, or service-provider arrangement.

23

Governing Law & Consumer Rights

These Terms are governed by the laws applicable to Jilin Zhide Network Technology Co., Ltd. at its registered place of business, subject to any mandatory consumer-protection rules, jurisdictional rights, or statutory remedies that apply to the customer.

Nothing in this section is intended to prevent a consumer from relying on rights that applicable law does not permit a business to exclude.

24

Updates to These Terms

We may revise these Terms when our store, products, operational processes, legal requirements, or service providers change.

The current version will be published on this page. Where applicable law requires additional notice for a material change, we will provide that notice in the manner required.

Your continued use of the store after an effective update means the revised Terms will apply to subsequent use, subject to applicable law.

Related Store Policies

These Terms Work Together With Our Other Policies

Shipping Policy

Processing times, shipping fees, delivery estimates, tracking, fulfillment origin, and delivery issues.

Return & Refund Policy

Return eligibility, 30-day return window, return shipping, damaged items, and refund processing.

Privacy Policy

Information about how personal data is collected, used, shared, and otherwise processed.

Payment Information

Available payment methods, currency, billing, and payment-processing information.

Contact Information

Questions About These Terms?

If you have a question about these Terms, an order, or one of our store policies, contact us using the official information below.

Legal Company Jilin Zhide Network Technology Co., Ltd.
Brand Vivarune™
Business Hours 24 Hours a Day, 7 Days a Week
Owner / Legal Representative Xu Mingde
Business Address Room 1123, Building 1, No. 8 Xi'an Avenue, Chaoyang District, Changchun City

Vivarune™

Clear Information for a More Straightforward Shopping Experience

Vivarune™ is owned by Jilin Zhide Network Technology Co., Ltd. We aim to keep our product information, store policies, customer-support details, and transaction rules transparent and consistent throughout the shopping experience.