Privacy Policy
Business Information
Vivarune™ Company Details
Chaoyang District, Changchun City
Privacy Policy
Clear Information About How Your Data Is Handled
Your privacy matters to us. This Privacy Policy explains what personal information may be collected when you browse the Vivarune™ store, place an order, contact customer support, create an account, or otherwise interact with our online services. It also explains why that information may be used, when it may be shared with service providers, and the choices that may be available to you.
Last Updated: September 22, 2026Privacy at a Glance
Information Used to Operate Your Shopping Experience
We collect and process information that is reasonably needed to run our online store, complete transactions, arrange fulfillment, provide customer service, maintain store security, understand store performance, and communicate with customers.
Order Information
Information used to process purchases, delivery, returns, refunds, and customer support.
Website Information
Device, browser, cookie, and interaction information generated when you use the online store.
Privacy Choices
Depending on your location, you may have rights relating to access, correction, deletion, or certain uses of personal information.
Personal Information We May Collect
The information we collect depends on how you interact with the store. Some information is provided directly by you, while other information may be generated automatically when you use the website.
Information You Provide
- Name
- Email address
- Phone number
- Shipping address
- Billing address
- Order and transaction details
- Account information, if you create an account
- Customer-support messages and information you choose to provide
Information Collected Automatically
- IP address
- Browser type
- Device information
- Operating system information
- Pages viewed and website interactions
- Referring or exit pages
- Cookie and similar technology information
How We Use Personal Information
Personal information may be used when reasonably necessary to operate the store and provide the services you request.
📦 Orders & Fulfillment
To process orders, verify transaction details, arrange fulfillment, provide order confirmations, send tracking information, and manage returns or refunds.
💬 Customer Support
To respond to questions about products, orders, shipping, payments, returns, and after-sales requests.
🔐 Security & Fraud Prevention
To identify suspicious activity, protect transactions, maintain account and website security, and reduce fraud or misuse.
📊 Store Improvement
To understand store performance, diagnose technical issues, improve navigation, and evaluate how customers interact with products and pages.
✉ Customer Communications
To send transactional messages such as order confirmations, shipping updates, support responses, or service-related notices.
✦ Marketing Where Permitted
If you subscribe or otherwise provide valid permission where required, we may send marketing messages regarding products, updates, offers, or store news.
Payment Information
Payments are handled through the payment options presented during checkout. Depending on store configuration and customer location, those options may include PayPal and supported credit or debit cards.
Payment providers may collect information needed to authorize and process a transaction, including billing information and payment credentials.
Cookies & Similar Technologies
Our store may use cookies, pixels, local storage, and similar technologies to support website functionality and understand how visitors use the store.
Essential Technologies
These help support basic functions such as shopping-cart activity, checkout, account access, security, and website operation.
Analytics & Performance
These may help us understand visitor activity, website performance, navigation patterns, and technical issues.
Preference Technologies
These may remember choices or settings to make future visits more convenient.
Advertising Technologies
If advertising services are enabled, cookies or similar technologies may be used to measure campaigns or provide advertising relevant to customer interests.
Shopify & Ecommerce Infrastructure
Our online store uses Shopify technology to provide ecommerce functionality. Shopify may process personal information in connection with hosting, checkout, fraud prevention, store functionality, analytics, and related services.
Information you provide through the store may therefore be transmitted to or processed by Shopify and other service providers that help us operate the online store.
Shopify's own privacy documentation may apply to information processed through its platform in accordance with its role and services.
Service Providers & Business Partners
We may share personal information with service providers when that information is reasonably necessary for them to perform services on our behalf.
Ecommerce Platform Providers
Providers that help host and operate the online store.
Payment Providers
Providers that facilitate payment authorization, processing, fraud screening, or transaction support.
Logistics Providers
Fulfillment partners, carriers, warehouse providers, and other parties involved in delivering orders.
Technology & Support Providers
Providers that support hosting, customer service, security, analytics, communication, or website operation.
Advertising & Analytics
If advertising or analytics services are enabled on our store, relevant providers may collect information through cookies, pixels, tags, or similar technologies.
Depending on the service and applicable law, this may include information about website visits, device information, interactions, referral sources, or activity used to measure performance or deliver more relevant advertising.
When Information May Be Disclosed
Personal information may be disclosed when reasonably necessary for purposes including:
- Processing and fulfilling orders
- Completing payments and managing refunds
- Providing customer support
- Delivering packages and tracking shipments
- Maintaining website security
- Detecting or preventing fraudulent transactions
- Operating analytics or advertising tools where applicable
- Complying with legal obligations or lawful requests
- Supporting a business restructuring, transfer, or similar transaction where permitted by law
Data Retention
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including completing orders, providing customer support, maintaining business records, resolving disputes, preventing fraud, and complying with legal, accounting, tax, or regulatory obligations.
Retention periods may vary depending on the type of information and the reason it is being kept.
Your Privacy Rights & Choices
Depending on where you live, privacy law may provide you with one or more rights relating to your personal information.
U.S. State Privacy Choices
Residents of certain U.S. states may have additional rights under applicable privacy laws. Depending on the law and the way our store uses information, these may include rights to know, access, correct, delete, or opt out of certain uses of personal information.
If our use of advertising technologies constitutes “selling,” “sharing,” or targeted advertising under applicable state law, eligible users may have the right to opt out.
International Data Processing
Because our online store serves customers in different locations and uses ecommerce, payment, logistics, and technology providers, personal information may be processed in countries other than the country where you live.
Where required, appropriate contractual, organizational, or other safeguards may be used in connection with international processing in accordance with applicable law.
Data Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.
No online transmission or storage method can be guaranteed to be completely secure. For this reason, users should also take reasonable steps to protect account credentials and devices.
Secure Checkout Environment
Payment and checkout information is handled through the ecommerce and payment systems presented during checkout.
Limited Operational Access
Access to customer information should be limited to people and providers who need it for legitimate operational purposes.
Children's Privacy
Our store is not intended to knowingly collect personal information from children in violation of applicable law.
If you are a parent or guardian and believe a child has provided personal information to us improperly, please contact service@vivarune.com so the situation can be reviewed and appropriate action can be taken.
Third-Party Websites & Links
Our store may include links to websites, payment services, social platforms, or other services operated by third parties.
Those services operate independently and may maintain their own privacy practices. We encourage you to review the privacy policy of any third-party service you choose to use.
Email & Marketing Communications
We may use your email address for transactional communications such as order confirmations, shipping updates, support responses, refund notices, or other information related to your purchase.
Promotional emails are sent where permitted and, where required, after you have opted in or otherwise provided valid permission.
You may unsubscribe from marketing emails by using the unsubscribe option provided in the communication. Transactional messages necessary to complete or support an active order may still be sent.
Changes to This Privacy Policy
We may update this Privacy Policy when our business practices, website features, service providers, legal obligations, or privacy requirements change.
The current version will be posted on this page and the “Last Updated” date will be revised when appropriate. Where applicable law requires additional notice of a material change, we will provide that notice in the required manner.
Privacy Contact
Questions or Privacy Requests?
If you have a question about this Privacy Policy or would like to submit an applicable privacy request, contact us using the information below.
Vivarune™ Privacy
Clear Privacy Information for a More Transparent Store
Vivarune™ is owned by Jilin Zhide Network Technology Co., Ltd. We aim to explain our privacy practices in a clear and understandable way while supporting the everyday operation of our online store, customer service, order fulfillment, and product experience.